Privacy Policy

Last updated:  March 2025
 

Unforgettable Experiences ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard any personal information you provide when using our website [unforgettable-experiences.org] and services.
 

By using our website, you agree to the terms outlined in this Privacy Policy.
 

1. Information We Collect
 

We may collect and process the following data about you:
 

1.1 Information You Provide to Us

• When you sign up for newsletters, webinars, or events

• When you contact us via forms, email, or social media

• When you register for our services or programmes (e.g., Unshakeable)

• When you make a payment or donation (if applicable)
   

1.2 Information We Collect Automatically

• Technical information such as IP address, browser type, and device data

• Usage data, including pages visited and interactions with our website
   

1.3 Information from Third Parties

• If you engage with us via social media, we may collect data from those platforms, depending on your privacy settings.
   

2. How We Use Your Information

We use your personal data to:

• Provide and improve our services

• Communicate with you (e.g., responding to enquiries, sending updates)

• Process registrations, payments, or donations

• Comply with legal obligations

• Personalise your experience on our website
   

We do not sell or use your data for any purpose other than what is outlined here.
 

3. Legal Basis for Processing Data
 

We rely on the following legal grounds to process personal data:

• Consent – When you voluntarily provide information (e.g., signing up for newsletters)

• Contractual necessity – When processing your data is necessary to provide a service

• Legal obligation – When required to comply with legal or regulatory obligations

• Legitimate interests – When processing is necessary for our operational and business interests, provided it does not override your rights
   

4. How We Store and Protect Your Data

We take reasonable steps to ensure your personal data is secure:

• Data is stored on secure servers

• We use encryption and security protocols where applicable

• Access is restricted to authorised personnel only
   

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
 

5. Sharing Your Data
 

We do not sell or rent personal data. However, we may share data with trusted third parties when necessary:
 

• Service providers (e.g., email marketing platforms, payment processors)

• Legal or regulatory authorities if required by law

• Event partners or collaborators with your explicit consent
   

6. Your Rights
 

You have rights under data protection laws, including:

• The right to access and request a copy of your data

• The right to correct inaccurate or incomplete data

• The right to request deletion of your data ("right to be forgotten")

• The right to withdraw consent for marketing communications

• The right to object to processing or request data portability

To exercise these rights, please contact us at hello@unforgettable-experiences.org.
 

7. Cookies and Tracking Technologies
 

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. For more details, refer to our Cookie Policy.
 

8. Third-Party Links
 

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. Please review their terms before providing any personal data.
 

9. Changes to This Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
 

10. Contact Us
 

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
 

📧 Email: hello@unforgettable-experiences.org